@thread
a dealer which is responsive to customer emails quickly
-- eliyahu
That there for me is the single most important aspect of a company that genuinely cares about their customers.
We all know stuff can happen, delays, shipping issues, etc.... but immediate follow-up with one trying to take care of their customers is what makes me buy and buy and buy from them again.
As a director of customer services for a company I work for, that is our most important goal. We answer all questions, that day, and if for some reason a more detailed answer will take more time, then I feel we owe it to that customer to let them know we are working on the answer and they will expect an email that very next day.
Makes me proud when places I buy from do the same.
Thanks for sharing your experience with ASB Computer and Amigastore.eu.... I will have to check them out.
TJ
