Several of is were talking about this new PPaint during a live stream of a DPaint tutorial - and many of us are having the same issues, and so far not even a "We aknowledge it and we are working on it". I was told a few weeks ago that one of the devs would contact me, but nothing... I was excited to do a review of the software on my YouTube channel, but I really, really don't want to do a negative review. I really hope someone is listening and helps fix this software. I would have gladly paid three or four times the price they are selling it for if it will make it work right.
I got no specific message to contact you, although I don't know who you might be outside of the forums. But this is the second or third time I've talked about PPaint on forums and people of have "insulted" me behind my back without realising they are talking to my face!
I just spent some considerable effort fixing a bunh of bugs for the recent release, I've no more time for PPaint just at the moment, many prjects to work on, but will inevitably come back to it.
From this thread so far as I can tell this issue only occurs on 3.1.4 so which could mean two things:
Bug in some component of 3.1.4 (gfx lib or intuition I'd guess)
Obscure bug in ppaint only reavealed by 3.1.4
I hope you did not think I was insulting you. I just want some aknowledgment that the problems exist and are being addressed. This is Doug from 10 Minute Amiga Retro Cast, and I have been wanting to do a review of the new software since I heard a new version was being released. I pre ordered it and was terribly excited about new software for the Amiga in 2019. When I received it, I realized it does not seem to work on any 68000 CPU, even though the old version did, and all of the promotional materials say it works on any Amiga including A500 and A600. Now, I own plenty of Amiga's, so it is not the end of the world, but it is a HUGE issue to advertise a product to work on a platform that it does not work on. Even if the solution is spending 10 minutes changing your PPaint.net page to say "New version requires '020 or better" is a actually a solution to the problem. Of course, I would rather be able to use it on my 68000 based Amiga like I do the old version.
I have had several conversations with Matthew Leaman whom I purchased the software through - at least three via messenger and email - and he assured me he would contact the devs and have them get back to me. This is what I was saying above - it was over a month, and I heard nothing, and PPaint is useless to use for me.
My A500 won't run it at all on my ACA500+, yet works fine if I plugged my '040 card from my A1200 on it. My A1200 exhibits the above symptoms that renders the software totally unuseable. I literally cannot use a single pixel brush. My A4000 mostly works, but with at least 3 or 4 times as many crashes as version 7.1. Yes, all my machines currently have AmigaOS 3.1.4, but I tested the 68000 issue on WinUAE and it fails there too when emulating a 68000.
My point of saying I would have spent several times more money on this product is accurate - I am hoping that you guys see that you could have a viable, sellable and hopefully profitable product if you can get it to work reliably. If the attitude is "It's only $15, so we won't bother to fix it", then we will all just go back to the free 7.1 version that works fine (even on 3.1.4, so it is hard to blame 3.1.4 for the issues) and also continue to use DeluxePaint.
I only have about 750 subscribers to my weekly YouTube channel, but I also know and work with several other fairly well known people in the Amiga Community - and all of us communicate. I want to be able to say "Buy PPaint! It's worth every penny" to everyone I know in the community, but I cannot, as it does not work with the software and hardware we are using today.
For heaven's sake - I even offered to re-write the 22 year old AmigaGuide that comes with the new software - It still does nothing but talk about Cloanto and has no reference at all to the new features.
I get that you guys are busy, and respect that, and I hope you understand this long winded message comes from someone who wants you to succeed . My direct email address is douglas@dctechaz.com if you want to communicate directly.
