Amiga lynch mob part II

[odin]

Why does everyone have so much problems using a telephone? E-mail is NOT a medium one can rely on.

[odin]

Reality appears to be different though, besides calling internationally with VoIP programs costs next to nothing.

[odin]

It costs 0.012 eurocents per minute to call Germany from anywhere in the world with something like voipbuster.com.

I really don't get why one would want to be stubborn about not phoning a company one has trouble with. Clearly it's not being resolved via e-mail, heck even sending a paper letter costs a few quarters. Print your e-mails and stuff them in an envelope if you absolutely won't use the phone!

[odin]

motorollin wrote:
That's not the point. If they have a support email address then one would expect them to respond to emails sent to it. Failing to do so is very poor service.

Yeah but apparently they don't reply. So then what? Sit around crying that they *should* reply? That doesn't solve the problem at hand.