A few months ago, I managed to talk to them. They were quite friendly and helpfull. I think I had called to see if they had OS3.9 in stock that I had seen on the website, which they didn't, but I did order 3.5 and he threw in Lightwave for a discount. The order came in a pretty decent time period. So you'll reach them, and it might take a couple of tries, it'll be worth it.
