Yeah, they haven't had a decent phone, since the late 90's. They fell far behind when the "smart phones" came out.
I disagree. The N8 is a better phone and Symbian Belle is a much better OS than Android, IOS or Windows Phone 7. They fell behind in apps due to them dragging their feet getting Symbian^3 and QT for mobile out and functional.
I'll be keeping my N8 until it dies. The current crop of "smart phones" are horrible. In some cases (iOS and WP7) my old Sony Walkman "feature phone" had more features, including multitasking.