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AuthorTopic: Unable to login to Amistore  (Read 2249 times)

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Offline Rob

Unable to login to Amistore
« on: April 05, 2021, 04:15:32 PM »
I wanted to register my copy of ImageFX but since there is no option to do it in the application I decided to use the website but since I didn't have my password to hand I requested a new password which I got an email.  I entered my account number along with the temp password but the login failed despite verifying the account number and getting a fresh password.  I am now also unable to login to the Amistore and Updater applications so I can longer make any purchases or update the system.

Offline duga

Re: Unable to login to Amistore
« Reply #1 on: April 05, 2021, 08:10:33 PM »
What happens if you ask for a new password again?

Offline Rob

Re: Unable to login to Amistore
« Reply #2 on: April 06, 2021, 12:18:14 AM »
I tried resetting the password a number of times and was still unable to login.  I think the problem may need to be resolved manually by Amigakit so I posted he hoping it would be spotted after the Easter bank holiday.

Offline NinjaCyborg

Re: Unable to login to Amistore
« Reply #3 on: April 28, 2021, 07:29:39 PM »
The only way to get their attention is to @amigakit them