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AuthorTopic: Analogic Computers - The Stinker  (Read 6700 times)

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Offline Hyperspeed

Analogic Computers - The Stinker
« on: November 19, 2004, 06:12:28 AM »
Do a search for Analogic on Amiga.org and you'll see that they are
still going but haven't a very good reputation at all.

I hope I can say this here since mentioning a bad service is far more
useful than reccomending a good one. It's like advising someone not to
get their hair cut with a serial killer barber.

:-D

They ripped me off big time in '95/96 and a lot of it was due to plain
incompetance and arrogance.

They are a small repair company in Kingston-upon-Thames that sell a
few OEM bits and pieces - don't expect after sales support or even the
correct goods to arrive or be repaired.

Bad news, please avoid.
 

Offline bloodline

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Re: Analogic Computers - The Stinker
« Reply #1 on: November 19, 2004, 09:18:47 AM »
Quote

Hyperspeed wrote:
Do a search for Analogic on Amiga.org and you'll see that they are
still going but haven't a very good reputation at all.

I hope I can say this here since mentioning a bad service is far more
useful than reccomending a good one. It's like advising someone not to
get their hair cut with a serial killer barber.

:-D

They ripped me off big time in '95/96 and a lot of it was due to plain
incompetance and arrogance.

They are a small repair company in Kingston-upon-Thames that sell a
few OEM bits and pieces - don't expect after sales support or even the
correct goods to arrive or be repaired.

Bad news, please avoid.


That's just down the road from me... Hmmm... their website is VERY pricy... :-o

Offline PMC

Re: Analogic Computers - The Stinker
« Reply #2 on: November 19, 2004, 09:32:29 AM »
Yep, "Stinker" pretty much sums them up...

I've told the tale of my dodgy 68060 accelerater they sold me here before, but their refusal to pay for shipping costs for faulty goods to be returned, someone telling me that Motorola has mislabelled some 68060RC chips as EC (EConomy models with no MMU/FPU) and even questioning my competance when I dared to complain that my expensive 68060 accelerator was missing both an MMU and FPU...

Personally I'd urge everyone to avoid Analogic Computers like the plague.  If anyone connected with Analogic Computers is reading this then I would be absolutely delighted to discuss my grievances with them.
Cecilia for President
 

Offline Hyperspeed

Re: Analogic Computers - The Stinker
« Reply #3 on: November 19, 2004, 09:36:07 AM »
They charged me 49.99 GBP to keep my A1200 for a few months and return
it without repair.

:-D

I visited their premises which is basically a tin shed on an
industrial car park, half of which is taken up by a courier van.

My Amiga came back covered in fingerprints, grease, worn screwholes
and the warranty sticker SUPERGLUED to the base. Yes, actual superglue
was used.

Wizard/Compute! fixed it for 29.99 GBP within 3 days.

I'm in two minds whether to write to the Office of Fair Trading about
them, despite it being 8-9yrs since the problem. If they have a
complaint on file it'll make the 2nd complaint all the more likely to
raise eyebrows.

And I'm pretty sure Analogic will earn themselves a few complaints!

:-(

Oh, and have you noticed something missing from their logo? Analog,
Logic, Analogic - Anal-Logic.

:-D
 

Offline PMC

Re: Analogic Computers - The Stinker
« Reply #4 on: November 19, 2004, 10:07:53 AM »
Quote

Hyperspeed wrote:
They charged me 49.99 GBP to keep my A1200 for a few months and return
it without repair.

:-D

I visited their premises which is basically a tin shed on an
industrial car park, half of which is taken up by a courier van.

My Amiga came back covered in fingerprints, grease, worn screwholes
and the warranty sticker SUPERGLUED to the base. Yes, actual superglue
was used.


Comes as no surprise.  My '060 card appeared looking like someone had eaten their lunch off it, with greasy fingerprints covering everything and unidentifiable substances lurked in the chip sockets.  



Quote


Wizard/Compute! fixed it for 29.99 GBP within 3 days.

I'm in two minds whether to write to the Office of Fair Trading about
them, despite it being 8-9yrs since the problem. If they have a
complaint on file it'll make the 2nd complaint all the more likely to
raise eyebrows.


How about we all put a dossier together and submit it?  I had my problems with them in 2001, so maybe the OFT will investigate.  It's in all our interests that rogue traders like Analogic are closed down.
Cecilia for President
 

Offline Hyperspeed

Re: Analogic Computers - The Stinker
« Reply #5 on: November 19, 2004, 11:47:05 PM »
Hmmm... I wonder if it'd be a good idea to send individual complaints
or some sort of parcel.

It'll be interesting to see if any others notice this thread - the
more the merrier (to kick Analogic's derrier).

:-D :-D ;-)
 

Offline Amigaz

Re: Analogic Computers - The Stinker
« Reply #6 on: November 20, 2004, 08:13:08 AM »
Count me in too!
Had troubles with them about a year ago when I bought a 2.5 inch HDD from them.  :pissed:  :-x
 

Offline that_punk_guy

Re: Analogic Computers - The Stinker
« Reply #7 on: November 20, 2004, 08:43:18 AM »
For the sake of balance, back in 1999 I bought a 720MB drive from them and never had a problem with it.
 

Offline Cyberus

Re: Analogic Computers - The Stinker
« Reply #8 on: November 20, 2004, 10:03:29 AM »
Quote

Hyperspeed wrote:
Hmmm... I wonder if it'd be a good idea to send individual complaints
or some sort of parcel.


:-?
Like a letter bomb you mean?
I like Amigas
 

Offline GadgetMaster

Re: Analogic Computers - The Stinker
« Reply #9 on: November 20, 2004, 10:24:02 AM »
Naa! That would be extreme.

Just something that says "Congratulation you have won" and inside have a smaller box with a smaller one inside that and so on until he last tiny box contains a small voucher worth 50 cents that can only be used in the US within 24 hrs. :-D
 

Offline HopperJF

Re: Analogic Computers - The Stinker
« Reply #10 on: November 20, 2004, 11:44:10 AM »
I bought TurboPrint 7.10 from them in November 2000, there was no problems it arrived as expected.

Although these stories have certainly put me off using Analogic (even though I stopped buying new Amiga hardware/software years ago).
I think our best bet is to use general computer retailers as much as possible, if we need something generic then go to where it is cheaper, or support a well-known good Amiga dealer like Amiga Deals.
Religion is for people who believe in hell.
Spirituality is for people who have been there.
 

Offline TheMagicM

Re: Analogic Computers - The Stinker
« Reply #11 on: November 20, 2004, 01:07:26 PM »
thats because its software someone else wrote.. if it was something they wrote it would either be pirated or be written in AmigaBASIC, but the interpreter would not be included..and half the code would be "REM"ed out.. LOL
PowerMac G5 dual 2.0ghz/128meg Radeon/500gb HD/2GB RAM, MorphOS 3.9 registered, user #1900
Powerbook G4 5,6 1.67ghz/2gb RAM, Radeon 9700/250gb hd, MorphOS 3.9 registered #3143
 

Offline Cyberus

Re: Analogic Computers - The Stinker
« Reply #12 on: November 20, 2004, 01:14:10 PM »
Quote

GadgetMaster wrote:
Naa! That would be extreme.

Just something that says "Congratulation you have won" and inside have a smaller box with a smaller one inside that and so on until he last tiny box contains a small voucher worth 50 cents that can only be used in the US within 24 hrs. :-D


Or we could just send them one of Bloodline's socks...
:-)
I like Amigas
 

Offline that_punk_guy

Re: Analogic Computers - The Stinker
« Reply #13 on: November 20, 2004, 01:37:38 PM »
Quote
TheMagicM wrote:
if it was something they wrote it would either be pirated...


Err, how do you pirate your own software? ;-)
 

Offline TheMagicM

Re: Analogic Computers - The Stinker
« Reply #14 on: November 20, 2004, 02:24:52 PM »
I dunno..sounded funny at first.. lol
PowerMac G5 dual 2.0ghz/128meg Radeon/500gb HD/2GB RAM, MorphOS 3.9 registered, user #1900
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