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Amiga computer related discussion => Recommended Amiga Dealers => Topic started by: motrucker on May 30, 2009, 01:02:10 AM

Title: www.softhut.com
Post by: motrucker on May 30, 2009, 01:02:10 AM
Software hut is one of the oldest Amiga sellers around. They are still there for the Amiga user. Their latest work with GVP-m says a lot. Good people, good business
Title: Re: www.softhut.com
Post by: new2amga on May 30, 2009, 01:35:10 AM
Yes I ordered one of the new GVP 4060 Accelerators from there.  I haven't gotten it yet, but that's okay.  I have to send my A4000 Mobo in because it's got issues... :( Oh well it will be worth it when I get everything all fixed up!
Title: Re: www.softhut.com
Post by: rednova on May 30, 2009, 01:49:04 AM
Dear amigans:

I ordered from software hut, recently, a GVP 16 mb simm -ram-.
The simm got here on my home, and I did not wait long to get it. I installed the simm
on my a1200, and Voila, now I got 32 mb ram !!! ( I had one simm before). SOftware hut send me the simm real pronto, and it was on good condition.
Thank you Software Hut !!!
Title: Re: www.softhut.com
Post by: motrucker on May 30, 2009, 06:18:15 PM
Quote from: rednova;457023
Dear amigans:

I ordered from software hut, recently, a GVP 16 mb simm -ram-.
The simm got here on my home, and I did not wait long to get it....... on good condition.
Thank you Software Hut !!!


I have been dealing with Joe at Software Hut since the beginning of time. Have always been treated like a valued customer. Even attended a couple of their Cook outs!
Between Software Hut and Amigakit we have some serious help getting Amiga hardware and software.
Title: Re: www.softhut.com
Post by: Trev on May 30, 2009, 07:42:19 PM
Quote
Between Software Hut and Amigakit we have some serious help getting Amiga hardware and software.

We certainly do. I'm often a "difficult customer," and both have taken it in stride.
Title: Re: www.softhut.com
Post by: rednova on May 30, 2009, 08:39:11 PM
Is software hut still gonna be open for the future ?
If it is, I could save some money to support them and buy amiga stuff from them :)
Thanks !!!
Title: Re: www.softhut.com
Post by: don27dog on May 30, 2009, 09:52:33 PM
Motrucker,

86' Kx 250?
Title: Re: www.softhut.com
Post by: ami_junki on May 31, 2009, 04:39:25 AM
I used to order from them back in the day, late eighties/early nineties and they had always great service back then.  However a bit disappointed with the lack of communication this time round. :(
Title: Re: www.softhut.com
Post by: marcfrick2112 on May 31, 2009, 08:01:31 AM
Well, I'd say Softhut is a very good company. Regarding the oft-times lack of communication... well, I'm sure that Amiga isn't Softhut's main business anymore.. They may not be perfect, but I always get a response, and if Joe can't help, he can usually suggest someone who can.. Like the guy who fixed my A4000D mobo :)
Title: Re: www.softhut.com
Post by: ami_junki on June 05, 2009, 01:48:34 PM
Fair point, I guess I am just looking forward to these cards and it gets a bit disappointing when the last email response was a month ago and then still no updates.  I have to give a big thumbs up to AmigaKit though, they repaired my Indivision with a new socket and for a great price and fast delivery.  :D
Title: Re: www.softhut.com
Post by: mbrantley on June 05, 2009, 03:59:21 PM
Joe e-mailed me a couple of times this week. There were delays from GVP over getting 4060 boards tested and working with various memory modules. My 4060 with 64MB of tested memory shipped yesterday. According to UPS tracking, I will have it Tuesday. I will post pictures and a full report when I get it.
Title: Re: www.softhut.com
Post by: barney on June 12, 2009, 03:00:56 PM
I have a hard time taking this business seriously.  First of all, their website is horribly outdated and they advertise stuff that was no longer offered since the late 90's.  Frankly, I'm scared to put in an order on their site because I simply don't trust it.  In addition to this, their website is constantly down for reasons unknown.  I feel much more comfortable with Amigakit because everything is more updated and organized.  I very well may be wrong, but that is my first impression I get with them.  They may be a very well be a good company.

Many people say, "email them and ask them if it's in stock."  Well, the last thing I want to do is send an email, wait for a response, then order.  I like the feeling of going to a site and just ordering what I want.  If it's no longer carried, or out of stock, I like it to indicate that in plain site.

Barney
Title: Re: www.softhut.com
Post by: motorollin on June 12, 2009, 04:13:30 PM
Quote from: barney;510811
I have a hard time taking this business seriously.  Their website is horribly outdated and they advertise stuff that was no longer offered since the late 90's.  Frankly, I'm scared to put in an order on their site because I just don't trust it.

...

Many people say, "email them and ask them if it is on stock."  Well, the last thing I want to have to do is email, wait for a response, then order.  I like the feeling of going to a site, and just ordering what I want.  If it is no longer carried or out of stock, I like to indicate that in plain site.

No disrespect to SoftHut or any of their satisfied customers, but I have to 100% agree with Barney. Customers should not be responsible for checking whether items which are advertised for sale are actually available. A few years ago SoftHut were advertising an Amiga tower going cheap. I emailed them to check it was still available and had no response for a week. I placed the order anyway, and the site claimed it was accepted and payment authorised, but I received no email confirmation. I contacted them several days later to find out what was going on and received no reply. In the end I contacted my bank and they told me I was never even charged.

I think I'll stick with Amigakit!
Title: Re: www.softhut.com
Post by: barney on June 12, 2009, 05:42:25 PM
Exactly motorollin.  They're still advertising Amiga One's and Tower 4000's for Gods sake.  I did the same as you.  I saw a flicker fixer for $30.00 and put in an order.  After that, I waited and waited and heard nothing.  I called them and they they said that this was no longer offered and that I was not charged.  Funny thing is that I would have never found this out unless I called them.  Very strange.

Barney
Title: Re: www.softhut.com
Post by: quarkx on June 12, 2009, 05:58:08 PM
I agree also 100%. it took an awful big leap of faith for me to order a Typhoon card and so far I am not all that impressed.
The old "I don't have time to update the site" in this day and age is not acceptable. Heck, with this econony, there are hundereds of web site builders literally starving for work {will HTML for food}.Most 12 year old kids can update a page.
If it was a priority, the website would be up to date. Even if they spent 15 minutes a day pulling down outdated pages.
Title: Re: www.softhut.com
Post by: motrucker on June 12, 2009, 08:22:12 PM
I have not been to Software Hut in a couple of years. I doubt they live off of Amiga sales these days - I mean face it, Amiga users don't make much of a buying force these days.
It seems that some Amiga users don't appreciate their help and support.
I like Amigakit, but Software Hut quite often has items the Amigakit doesn't.
There are times when an E-Mail to Software Hut may take a day or two to get back to me. That doesn't bother me a bit. When they ship something, it gets here quickly.
Title: Re: www.softhut.com
Post by: cehofer on June 12, 2009, 08:51:13 PM
I have purchased from Software hut for years and always had good luck even when things are damaged.  The US Amiga community should feel lucky that we still have a local dealer.  Joe is GREAT and he is very responsive.  Most of the time he cannot help when his stuff comes from the EU.  I will say the website is outdated but I have just come to email Joe directly.  Software Hut could have turned tail and ran just like all the other dealers did.  So I would cut them some slack.

Amikit is very responsive as well.  Software hut didn't have OS4.1 so I got it from Amikit.  They are kinda go overboard wrapping their products in bubble wrap but I would rather have that than a crushed item when it get here.
Title: Re: www.softhut.com
Post by: Firedawg on June 12, 2009, 10:26:54 PM
Quote from: cehofer;510896
Amikit is very responsive as well.  Software hut didn't have OS4.1 so I got it from Amikit.  They are kinda go overboard wrapping their products in bubble wrap but I would rather have that than a crushed item when it get here.

I believe your referring to Amigakit, and not Amikit, which is an Amiga environment software for a PC.  As for packaging from Amigakit, I have been thoroughly impressed with Amigakit's packaging.  To complete a A1200 tower project I had to obtain another A1200 board, which was purchased from Amigakit.  When the board arrived I found it safely wrapped in an antistatic sleeve with sufficient amount of bubble wrap enclosing it.  We are lucky to have such dedicated vendors for our hobby.  Thanks to Amigakit, Software Hut, Red's Retro Computing, etc. :)

The Dawg
Title: Re: www.softhut.com
Post by: barney on June 12, 2009, 11:00:14 PM
Fair enough....I stand down.  I'll give them another try.  The last thing we need to do is blow out the few remaining Amiga dealers.  We should be glad they are there for us.

Barney
Title: Re: www.softhut.com
Post by: wlemonds on June 12, 2009, 11:47:43 PM
I've ordered quite alot of stuff from Joe over the years (back as far as '96) and never had any problems. I ordered the 4060DT and got a bad board apparently, but, it wasn't his fault and he worked with the guy at GVP to get me a replacement. Hell, I'm thinking of buying another one for my A3000 before they are gone.

I hate having to buy from overseas with the exchange rates and the shipping hassles.

I'm glad Joe and Red are still around!
Title: Re: www.softhut.com
Post by: new2amga on June 13, 2009, 01:43:02 AM
Maybe some one who can do HTML and back end inventory systems should talk to Joe and see if he is interested in having the website updated?  If I could do something like that I would because I would like to be able to give something back to the Amiga Community.  As it is right now, all I do is consume object for my personal use.  I have no discernible skills in either hardware repair or software programming.  I'm just a user.  How hard is it to program in HTML, it can't be that hard, right?

Nathan
Title: Re: www.softhut.com
Post by: ami_junki on June 13, 2009, 02:32:38 AM
Right, you made me feel like I should do something, I contacted Joe to see if he would let me update his site, maybe do an overhaul of the entire site, simplify it and update the products.  Will see what he says.
Title: Re: www.softhut.com
Post by: Jeff on June 13, 2009, 02:41:56 AM
That would be great.  Several times I have either ordered something or would like to, only to find out it hasn't been in stock for months/years. Hopefully Joe will be all for it.  Thanks for the effort!

-Jeff
Title: Re: www.softhut.com
Post by: Debaser on June 13, 2009, 03:44:51 PM
Quote from: motrucker;510888
I have not been to Software Hut in a couple of years. I doubt they live off of Amiga sales these days - I mean face it, Amiga users don't make much of a buying force these days.
It seems that some Amiga users don't appreciate their help and support.
I like Amigakit, but Software Hut quite often has items the Amigakit doesn't.
There are times when an E-Mail to Software Hut may take a day or two to get back to me. That doesn't bother me a bit. When they ship something, it gets here quickly.


When I was active with The Amiga Roundtable Podcast the idea came to me to reach out to Joe for an interview (I live in Philadelphia/nearby). I basically pitched it to Joe as a chance to get the word out that they are still around, history of his company, etc. Since there have been several threads about softhut in the past I thought it wouldn't hurt and could be something positive.

Well obviously he is making a living with other pursuits and wasn't very interested in a chat over a cup of coffee, which was fine. Regardless..here are links to his other businesses:


http://www.flashwear.com

http://www.eluminousmedia.com
Title: Re: www.softhut.com
Post by: F1Lupo on June 13, 2009, 06:18:22 PM
Quote from: don27dog;457161
Motrucker,

86' Kx 250?


my guess in a 85 kx125..
Title: Re: www.softhut.com
Post by: VingtTrois on July 24, 2009, 11:06:34 PM
Hello,

Here is some informations about one order to Software Hut...my feedback !!!

Name: a friend of mine (Maurice)
Product: GVP card + SCSI + 16 Mo Ram for AMIGA 1200
Date: 29 april 2009
Price: $286,90 with Paypal

No answer about delay, no answer about delivery. No tracking #...

Nothing nothing nothing since 3 months !!!

Joe, where are you ? What are you doing ?????? Where is the card ? Where is the money ?

Can we consider you as a thief ??? Make us think the opposite, in interest of of amiga community.


Thanks a lot.

2316
Title: Re: www.softhut.com
Post by: amigadave on July 25, 2009, 01:59:15 AM
Quote from: VingtTrois;516764
Hello,

Here is some informations about one order to Software Hut...my feedback !!!

Name: a friend of mine (Maurice)
Product: GVP card + SCSI + 16 Mo Ram for AMIGA 1200
Date: 29 april 2009
Price: $286,90 with Paypal

No answer about delay, no answer about delivery. No tracking #...

Nothing nothing nothing since 3 months !!!

Joe, where are you ? What are you doing ?????? Where is the card ? Where is the money ?

Can we consider you as a thief ??? Make us think the opposite, in interest of of amiga community.


Thanks a lot.

2316

How do you expect to get a positive answer, or any answer at all when you write to someone and call him a thief?  Then you put that message on a public forum without explaining what other attempts you have made to contact Joe at Software Hut with your complaints.  Joe is not making the boards, he just put up the money to have them made and he is waiting just like you are to get them so he can ship them out.  That does not make him a thief!

Write to him and ask for your refund, but don't come to these public forums and call the man a thief and expect to get my sympathy.  I and many members here have had purchases with Joe over the last twenty years and not had any problems. Joe's lack of communication is only half the problem, take responsibility for your half and if you are still not happy with the results, then get your refund if that is what you want.

Joe did this out of his fondness for the Amiga community, not to make a bundle of money.  How can he make any giant profit on such a small production run of products, it was probably barely worth his time to try to organize it and if he had known that there were going to be complications and long delays that would get him into so much bad favor with his buyers, he probably would not have started the whole thing with the GVP products.

I assure you that you will have a better chance of getting a reply from Joe if you do not call him names or make inflamatory remarks about him on public forums.  Please think before you post such things about people.
Title: Re: www.softhut.com
Post by: Firedawg on July 25, 2009, 04:57:25 AM
Quote from: VingtTrois;516764
Hello,

Here is some informations about one order to Software Hut...my feedback !!!

Name: a friend of mine (Maurice)
Product: GVP card + SCSI + 16 Mo Ram for AMIGA 1200
Date: 29 april 2009
Price: $286,90 with Paypal

No answer about delay, no answer about delivery. No tracking #...

Nothing nothing nothing since 3 months !!!

Joe, where are you ? What are you doing ?????? Where is the card ? Where is the money ?

Can we consider you as a thief ??? Make us think the opposite, in interest of of amiga community.


Thanks a lot.

2316

I think thief is a very strong and offensive word to be using.  Yes, Joe has not been very responsive to updates concerning availability and the production issues concerning the accelerator cards.  For those who have requested a refund Joe has made good, so there is no thief about it, if you want to cancel your order request a refund.

The Dawg
Title: Re: www.softhut.com
Post by: Daytona400 on July 25, 2009, 10:50:57 PM
I received mine. Works really well. I've always had good luck with Joe. Sorry to hear you haven't got yours yet. I have complete confidence you'll get it.
Title: Re: www.softhut.com
Post by: lofstudio on July 25, 2009, 11:32:53 PM
Apparently it's the SCSI bit that's causing delays. I heard from Joe today:

>At 12:43 PM 7/22/2009, you wrote:
>Joe,

>I hate to keep bothering you about this, but is there any news on the
>1200 accelerators with SCSI yet?

Sorry nothing, Mike had to go back to the Philippines. If he can ship direct this week fine if not I am going to cancel and refund the boards with scsi. The only other option is to go with one without scsi if you want to do that
Title: Re: www.softhut.com
Post by: tribz on July 26, 2009, 12:58:55 AM
Quote from: Firedawg;516775
I think thief is a very strong and offensive word to be using.  Yes, Joe has not been very responsive to updates concerning availability and the production issues concerning the accelerator cards.  For those who have requested a refund Joe has made good, so there is no thief about it, if you want to cancel your order request a refund.

The Dawg


As an impartial observer, I dont think he did call him a thief. There is a subtle difference to the way it is phrased. It would appear from his post though that he has tried to contact him and has had no reply. Lets not be too quick to shoot him down for being concerned about his hard earned money.
Title: Re: www.softhut.com
Post by: amiga92570 on July 26, 2009, 01:54:57 AM
I just have to respond, as someone who has dealt with softhut regularly . Softhut is very prompt with shipments, very knowledgable with amiga products. I have not ordered this from him on this board shipment, but I expect he is as frustrated as anyone. I am sure he has set this up for the amiga users thinking he is doing something good. Softhut is always there bringing products to an obsolete platform. I am sure he will refund if boards are not available.
I remember sending money to venders years ago, you would never hear from them again. I do not believe this is the case, I think softhut is trying to sort this out.
Title: Re: www.softhut.com
Post by: Firedawg on July 26, 2009, 03:05:34 AM
Quote from: tribz;516864
As an impartial observer, I dont think he did call him a thief. There is a subtle difference to the way it is phrased. It would appear from his post though that he has tried to contact him and has had no reply. Lets not be too quick to shoot him down for being concerned about his hard earned money.

Hmm, subtle difference in the phrasing?  Well, lets call it insinuating then, and where I come from its that same as calling him a thief, but taking more of a back door approach.

Give Maurice this telephone number 610-793-2354 and have him ask for Joe.  Surely, he has been reading these threads concerning the issues with the boards with the scsi on board.  I have given numerous updates along with others that have come from Joe, so information has been available.  My advise to Maurice is to cancel his order and request his money back.

The Dawg
   

Title: Re: www.softhut.com
Post by: Retro_71 on July 28, 2009, 01:51:16 AM
I have ordered my 4060 board and 32MB of GVP ram (for my combo 040) and i have received them long ago include 64MB of test ram for the 4060. i have never had any problems with my emails to Joe always get an answer in at least one day sometimes a few hours. I have bought from Amigakit, Software Hut, and Red's i have have been very happy with all and i am grateful for them all.
And i must say i have spent a great deal on my Amiga's and have never once questioned whether my money was going to get lost from any of them.
Title: Re: www.softhut.com
Post by: Trev on August 18, 2009, 06:01:03 PM
I never received my Typhoon+SCSI, but Joe did (after multiple requests) issue a refund.
Title: Re: www.softhut.com
Post by: Marien on October 03, 2009, 02:57:40 PM
I have at plan buy any Amiga HW from SoftHut. First I sent email to Joe with questions as to of that thing. Joe answer me within 6 hours !!! I sent him any questions for detailed informations and Joe answer me very quickly again. I think a communication with this man is great.
Title: Re: www.softhut.com
Post by: Moto on October 03, 2009, 04:30:47 PM
Quote from: Marien;524612
I have at plan buy any Amiga HW from SoftHut. First I sent email to Joe with questions as to of that thing. Joe answer me within 6 hours !!! I sent him any questions for detailed informations and Joe answer me very quickly again. I think a communication with this man is great.
+1 for SoftHut.  I am recently getting back into the Amiga and I ordered a few parts from Joe last week and he has been very responsive to my questions.

I was actually unpacking some old boxes last night and found a receipt from SoftHut dating back to 1994!  It was for a DataFlyer IDE controller for a 2000.  I didn't remember at the time I was on the web site because back in 94 there was no site. :-)  

I also found receipts for a place called AmigaMan which doesn't seem to be around any longer.

I am very thankful and grateful that places like SoftHut and AmigaKit are still around and providing an invaluable service to the Amiga community!

-daniel
Title: Re: www.softhut.com
Post by: tomv1to on November 15, 2009, 02:33:45 AM
Do softhut still operate and do they deliver to the UK?
 
I just shot them off an email but on the news section of the website it shows that the site hasn't been updated since 2005? They actually have quite an amazing array of stock, but do they actually have everything their website claims?
 
Is that just because Amiga hardware really hasn't moved on much in the past four years?
Title: Re: www.softhut.com
Post by: Trev on November 15, 2009, 02:49:00 AM
They're still in business, and I believe they ship world wide. Just send them an email describing what you need, and they'll let you know if they have it or can get it. Since you're in the UK, you might want to start with AmigaKit instead; however, Software Hut tends (or tended, in the past) to be good at tracking down hard to find items.
Title: Re: www.softhut.com
Post by: tomv1to on November 15, 2009, 03:03:22 AM
I was just curious because they seem to have an amazing amount of Amiga 4000 stuff listed on the site.
Title: Re: www.softhut.com
Post by: waltermixxx on December 21, 2009, 03:48:04 AM
I have been very pleased with Software Hut, Joe has been very responsive, and has answered all my emails... :)   Cheers.  :)
Title: Re: www.softhut.com
Post by: waltermixxx on January 02, 2010, 11:55:04 PM
well oddly enough since I made my purchase and the money was received via paypal, I have not heard back from them... No status on the delivery,
No reply to any of my inquiries...
 
I'm hoping they are on holidays or something, as I have emailed several times inquiring about my purchase and have heard nothing back... I'm hanging in there but It's been since December 20th, and no word...
 
I will update if I do hear back... if not I'm out some money...
Title: Re: www.softhut.com
Post by: smerf on January 03, 2010, 04:24:45 AM
Quote from: Trev;457133
We certainly do. I'm often a "difficult customer," and both have taken it in stride.


Hi,

@Trev,

Seeing that you have a penguin avatar, this could possibly mean that you are one of those difficult Linux users which gives everybody a hard time, especially computer users on hardware or software, or this could mean that you just like penguins and being just like them you are a cold hardhearted Sorry Old Bloke who just likes to be difficult.

Which is it?

smerf
Title: Re: www.softhut.com
Post by: mitchd61 on January 03, 2010, 04:46:34 AM
Quote from: waltermixxx;535871
well oddly enough since I made my purchase and the money was received via paypal, I have not heard back from them... No status on the delivery,
No reply to any of my inquiries...
 
I'm hoping they are on holidays or something, as I have emailed several times inquiring about my purchase and have heard nothing back... I'm hanging in there but It's been since December 20th, and no word...

I sent them an email 3-4 days ago and haven't heard anything back as of yet. It was just a general inquiry about an item, so maybe they are away for the holidays.
Title: Re: www.softhut.com
Post by: amigadave on January 03, 2010, 04:46:50 AM
Quote from: waltermixxx;535871
well oddly enough since I made my purchase and the money was received via paypal, I have not heard back from them... No status on the delivery,
No reply to any of my inquiries...
 
I'm hoping they are on holidays or something, as I have emailed several times inquiring about my purchase and have heard nothing back... I'm hanging in there but It's been since December 20th, and no word...
 
I will update if I do hear back... if not I'm out some money...

Vacation seems to be a likely excuse for the lack of communication between Christmas and New Year's.  Hopefully you will get a reply by Monday afternoon.
Title: Re: www.softhut.com
Post by: smerf on January 03, 2010, 04:55:51 AM
Hi,

@Amigadave,

touche, on the Xmas vacation.

smerf
Title: Re: www.softhut.com
Post by: waltermixxx on January 03, 2010, 02:34:55 PM
HI there,
 
well I finally heard back from Joe at Softhut,  (sigh of relief...)
he indicated the items were sent out via airmail, so not sure
how long that takes...Also he indicated that he did not receive
any of my other emails which was odd, as they all went to the same
email address......  
 
Well fingers Crossed and hope I get them...
Will update when I do... :)  cheers.  
 
:)
Title: Re: www.softhut.com
Post by: waltermixxx on January 07, 2010, 12:53:10 AM
Well my chips came in, and after the holidays I was able to go back and forth with Joe via email with no problems... :) Happy my chips came in... :)   Gosh sometimes the mail system can be scarey... :)