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Author Topic: Is Software Hut Still open?  (Read 25077 times)

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Offline Dr.Bongo

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Re: Is Software Hut Still open?
« Reply #29 on: April 14, 2012, 11:39:57 PM »
Quote from: arnljot;688486
Two years ago I sent them an email and asked for a quote for shipping to Norway. And the response was that they were out of stock.


That's fair enough, but at least he/they could respond within 3 weeks to me.
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Offline partycentralpartygirl

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Re: Is Software Hut Still open?
« Reply #30 on: April 15, 2012, 12:02:07 AM »
The fact that they do anything at all is good. I'm sure that the sales of his stuff don't even cover the cost of DNS registration and hosting costs. I give them a pass.
 

Offline magnetic

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Re: Is Software Hut Still open?
« Reply #31 on: April 15, 2012, 12:13:42 AM »
Quote from: Dr.Bongo;688490
That's fair enough, but at least he/they could respond within 3 weeks to me.


Maybe I can help you what are you looking for?

Yeah softhut is pretty much over :( I used to C.O.D games from them in high school lol.
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Offline amigasociety

Re: Is Software Hut Still open?
« Reply #32 on: April 15, 2012, 12:26:27 AM »
Quote from: magnetic;688502
Maybe I can help you what are you looking for?

Yeah softhut is pretty much over :( I used to C.O.D games from them in high school lol.

I know for me I was hoping to buy OS 3.9CD from them.  I thought they used to sell that.

TJ
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Offline chfriend

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Re: Is Software Hut Still open?
« Reply #33 on: April 15, 2012, 01:47:56 AM »
I emailed them several weeks ago to see if they had any 4MB GVP SIMM's left and never got an answer :cry:
 

Offline magnetic

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Re: Is Software Hut Still open?
« Reply #34 on: April 15, 2012, 01:52:28 AM »
Hmmm i saw a gvp 4 Mb simmer on ebay last night!
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Offline Dr.Bongo

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Re: Is Software Hut Still open?
« Reply #35 on: April 15, 2012, 01:56:33 AM »
Quote from: magnetic;688502
Maybe I can help you what are you looking for?


An A4000T? I knew it was a long-long shot but thought I'd try. A no/never/F'kof reply would have been nice though. Nevermind :)
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Offline Dr.Bongo

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Re: Is Software Hut Still open?
« Reply #36 on: April 15, 2012, 02:02:01 AM »
Quote from: Dr.Bongo;688541
. A no/never/F'kof reply would have been nice though.


Having said that, the reply/sales system is no better on A.org's hardware sales! (yup digg at them!)
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Offline chfriend

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Re: Is Software Hut Still open?
« Reply #37 on: April 15, 2012, 02:41:35 AM »
Quote from: magnetic;688540
Hmmm i saw a gvp 4 Mb simmer on ebay last night!

I saw the one earlier today.  it's got 6 days left and a bid at $19.99 already.  I'm going to keep an eye out on amibay since I need ram for my 3000 too (probably just going to get an accelerator)
 

Offline magnetic

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Re: Is Software Hut Still open?
« Reply #38 on: April 15, 2012, 05:06:13 AM »
Quote from: Dr.Bongo;688543
Having said that, the reply/sales system is no better on A.org's hardware sales! (yup digg at them!)


dont know what you mean by this?
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Offline partycentralpartygirl

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Re: Is Software Hut Still open?
« Reply #39 on: April 15, 2012, 05:41:22 AM »
Quote from: magnetic;688567
dont know what you mean by this?


Probably mean that amiga.org doesn't sell hardware either.
 

Offline Dr.Bongo

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Re: Is Software Hut Still open?
« Reply #40 on: April 15, 2012, 09:48:15 AM »
Quote from: magnetic;688567
dont know what you mean by this?


http://www.amiga.org/forums/showthread.php?t=61233
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Offline Methuselas

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Re: Is Software Hut Still open?
« Reply #41 on: April 15, 2012, 01:54:01 PM »
Quote from: arnljot;688486

So for surefire amiga dealing, use Vesalia, Amigakit or the other two/three out there.


I couldn't agree more. "Labor of love" or not, Joe has a lot to learn about customer service. I bought one of the last A1200's back when everyone was buying in to Big Mac's AOS5 based off Tao speech. He wanted us to purchase stuff from the remaining vendors to show support or something, so I bought in.

I got my 1200, which I really didn't need, at all, a 2 weeks later than expected (it showed up the *DAY* I was moving the last of my stuff from my old apartment, to the new one - you can imagine how nervous I was), only to find out that of *ALL* the disks that could be defective, it was the WB disk.

I didn't have *ANY* Amiga related stuff at that time, so you can imagine how upset I was, so I emailed Joe about the bad disk, offering to pay the post to send it back to him, to get a replacement.

I didn't hear from him for 3 *MONTHS*!

3 Months for a .99$ disk?? WTF? I emailed him twice a week and didn't get a response, until I emailed old Big Mac himself and let him know what happened. All of the sudden, I get a two sentenced email from Joe which read as "Please send your address so I can ship your new WB disk. Why did you have to bring Bill McEwen into this?" [edit] - I should point out that I kept calling all of his listed numbers, as well, but it was either a busy signal or no answer. *VERY* unprofessional, even for a "hobby job."

Seriously?? 3 months of ignoring my emails? I understand that it's his "hobby" business, but when someone purchases something from you and it's defective, you do something about it. You don't let them languish in the "I don't give a sh!t pile" while you make money off of other people.

I cut him a break when Amithlon came out (I had since sold the A1200, as I didn't want to invest the money into it, to upgrade it and realized it was a waste of cash.) and ordered it from him. Guess what? It was over a month overdue. I actually had to email him *AGAIN* and say "Dude, remember me, I'm the guy that went to  Bill McEwen about a WORKBENCH DISK! Here's my CC statement, with your name on it, my order number, it's ETA of shipping arrival and a link to my tracking number, which comes up blank and UPS says they haven't even picked it up yet? You want me to contact Bill again?"

2 days later, I got an expressed Airmail package from SoftHut with Amithlon in it, over a month after I ordered it.

I paid for ground shipping......

No offense, but good riddance!
« Last Edit: April 15, 2012, 01:59:42 PM by Methuselas »
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Offline Vlabguy1

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Re: Is Software Hut Still open?
« Reply #42 on: April 15, 2012, 03:32:32 PM »
Quote from: esc;655009
The big shame of it, for me, is that softhut is the only place I have found so far with replacement casework...$5 or $10 or so for a full front plastic face piece for the a3000 (which I desperately need).:confused:


How desperate are you in terms of cash??

Rich
 

Offline acadiel

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Re: Is Software Hut Still open?
« Reply #43 on: April 15, 2012, 11:46:36 PM »
I tracked Joe down.  He still has stuff; call him at 610-701-8078 or email him at joe@flashw3@r.com.  (replace 3@ with "ea")

I called him about a week ago asking if he had any network cards left, because I too had placed an order (no, he didn't).
 

Offline Rodomoc

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Re: Is Software Hut Still open?
« Reply #44 from previous page: April 15, 2012, 11:55:56 PM »
My experience with Softhut was always positive. I ordered a bunch from them about 2 years ago. Communication was great. Delivery was fast. The items ordered were various items for my A3000. I'm not sure what is happening right now but Softhut never did me wrong. I commend anyone trying to sell amiga 'anything' these days. On that note, I have also had excellent service from Amigakit as well.