Under my oppinion CD32 was not a bad system, not at all, but not as good as it could have been either.
It's true it's plastics are not made off the best quality, the CD trap door is quite weak,
and the original pad has strong problems with the d-pad durability.
However, talking about the overall, CD32 came out on the very early CD-Rom era, when CD drives on PeeCees were x2 or x4, and the most of the new CD consoles featured a x1 or x2 speed CD-Rom.
CD32 had to deal with SEGA-CD, CD-i, Turbo-Duo, and the 3DO. The ONLY console that was able to beat CD32 on performance terms was 3DO, but it's price was really prohibitive. CD32 was faster than any other console CD system, and could play FMV's adding the FMV module (what was expensive, but still far from a 3DO), had more memory, and had more expansion capabilities than other consoles.
CD32 was fair on overall terms, it's failure attends more to the low quality of the CD32 ports (usually AGA or even ECS ports with CD-audio), the fact Commodore was never able to launch the CD32 on the US market, (it became bankrupt after building thousands of machines for the US, that were seized by the philippine government), and of course, the launch of the PSX, and Saturn that outperformed all the previous systems.
In other words, is a worth system to own? Yes, no doubt about it, there are some good games, and very nice compilation discs, it's been becoming a more and more rare system to find, and, it doesn't take much space around.
Of course if C= had added a 030 to the stock CD32, or even to the A1200, or even more, Akiko to the A1200, history could have been very different... But that's another story.