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Amiga computer related discussion => Recommended Amiga Dealers => Topic started by: K7HTH on November 19, 2004, 02:16:55 PM

Title: Any Positive Experiences with Elbox??
Post by: K7HTH on November 19, 2004, 02:16:55 PM
 :-D
Title: Re: Any Positive Experiences with Elbox??
Post by: K7HTH on November 19, 2004, 03:51:13 PM
 :roll:
Title: Re: Any Positive Experiences with Elbox??
Post by: Karlos on November 19, 2004, 04:18:39 PM
Just ask for tjaoz. He's virtually drowning in positive elbox experiences :-D
Title: Re: Any Positive Experiences with Elbox??
Post by: x56h34 on November 19, 2004, 04:32:29 PM
Karlos' brain is operating in Z-II modes by using Z-II speeds (3MB/s transfer rates), and is therefore inferior to my brain which is a 16MB/s capable (in theory) Z-III non-DMA device. Don't even bother reading his reply!!!

:-)
Title: Re: Any Positive Experiences with Elbox??
Post by: ikir on November 19, 2004, 05:04:18 PM
Never tried to buy online, but i always had positive experiences with Elbox.
try to contact support@elbox.com
Title: Re: Any Positive Experiences with Elbox??
Post by: Effy on November 19, 2004, 05:40:35 PM
I had to wait three or four days until I got a reply from them when I had a question. But besides that never had a problem ...
Title: Re: Any Positive Experiences with Elbox??
Post by: Jose on November 19, 2004, 06:17:48 PM
I have ordered a Shark and received it in 3 days 8-)
Title: Re: Any Positive Experiences with Elbox??
Post by: x56h34 on November 19, 2004, 06:19:50 PM
@Jose:

:roflmao:
Title: Re: Any Positive Experiences with Elbox??
Post by: adolescent on November 19, 2004, 07:24:08 PM
I've had great service on all of my orders, support questions (I actually recieved a response on a support question on a Saturday night (their time)!), product registrations, etc.  This could be a problem with their recent server move.

I'd suggest mailing the support address mentioned above.
Title: Re: Any Positive Experiences with Elbox??
Post by: K7HTH on November 19, 2004, 07:34:30 PM
 :-)
Title: Re: Any Positive Experiences with Elbox??
Post by: JaXanim on November 19, 2004, 07:55:21 PM
I've bought lots of things from Elbox online and never had a single worry. I reckon they are first class.

Their customer service/support is better than anything I've experienced elsewhere. I was having all sorts of problrms setting up a Mediator involving a ZII/PIV and a PCI/Voodoo5. They held my hand all the way.

And they rarely sleep! I regularly send questions after 10PM and get answers before midnight. I just sent another one in fact (8PM) and I wouldn't be surprised if I get a reply before I sign off here.

Cheers,

JaX
Title: Re: Any Positive Experiences with Elbox??
Post by: Karlos on November 19, 2004, 07:57:36 PM
Off topic...

How come this forum shows up in the coffee house as well as the amiga specific ones?
Title: Re: Any Positive Experiences with Elbox??
Post by: K7HTH on November 19, 2004, 07:58:52 PM
 :crazy:
Title: Re: Any Positive Experiences with Elbox??
Post by: JaXanim on November 19, 2004, 11:10:15 PM
@KD7HTH

All my queries are sent to:

support@elbox.com

As expected, I got a reply to my 8PM mail in about an hour, which is nice.

Cheers,
JaX
Title: Re: Any Positive Experiences with Elbox??
Post by: Lando on November 20, 2004, 12:05:14 AM
I always had good service and after-sales support from Elbox when I had my Mediator 1200 and Mediator 4000.

They were fast to respond to emails.
Title: Re: Any Positive Experiences with Elbox??
Post by: K7HTH on November 20, 2004, 08:13:09 PM
 :idea:
Title: Re: Any Positive Experiences with Elbox??
Post by: K7HTH on November 20, 2004, 08:22:44 PM
 :-P
Title: Re: Any Positive Experiences with Elbox??
Post by: Trev on November 20, 2004, 10:08:49 PM
Elbox and their billing company use seriously out of date currency conversion rates when quoting the final price, so if you're outside Poland, you were likely hit there. Elbox should just list prices in Polish currency and let customers do their own conversions.

Trev
Title: Re: Any Positive Experiences with Elbox??
Post by: K7HTH on November 20, 2004, 10:38:43 PM
 :rtfm:
Title: Re: Any Positive Experiences with Elbox??
Post by: JaXanim on November 20, 2004, 10:38:59 PM
@KD7HTH

Quote
Are you sure you don't own stock in Elbox?


With what I've spent......Probably.

JaX
Title: Re: Any Positive Experiences with Elbox??
Post by: Framiga on November 21, 2004, 12:38:40 AM
Elbox ROXX . . Monika too :-)

The best after-selling service ever seen . .  . an example for "other" crap sellers.