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FANTASTIC experience. They sent my stuff supper fast and I got it like 10 days or something. No issues. Good packaging.They ALWAYS answer my emails, however lately customer service (I'm not sure if this is always the same person...) are not that friendly as in the past (?!)
I've ordered a bunch of stuff off Elbox directly. Radeon card, IDE card, ROM update, etc. Never had a problem with them and they gave me lots of email support getting the Radeon card to work on a second hand Mediator I'd bought of eBay.