About two years ago when I was still running a ZorroII based Amiga1200 machine I ordered a ZorroII PowerFlyer card from them. I was quite pleasently suprised to find someone still selling these cards as I hadn't had any luck anywhere else. I placed an order with them, paid, and waited for the card to arrive.
Two months and a multitude of phone calls later I was still waiting, and each time I contacted them I was fobbed off with a similar story about how they were still waiting to get hold of a couple of these cards and they were expecting to do so very soon. As soon as they got the cards in stock, my order was going to be despatched straight away. I remember wondering where these cards were supposedly coming from, and suspected that Analogic were infact lying to me. There were no cards, and there never was going to be.
3 months later I still hadn't received anything. I gave them a phone call and demanded that I get a refund, since I had not received what I'd ordered over 3 months previously and it seemed plainly obvious that I was never going to either. They offered me a standard PowerFlyer instead, but by this point I was so annoyed with their terrible service that I declined the offer. I still wanted a powerflyer, but I decided I'd wait for their refund and then take my business elsewhere.
To cut this story short, I never received a powerflyer from Analogic - Zorro or standard. I never received a refund either, so basically I paid Analogic a lot of money for something I never ever received. Infact, I'd even paid extra for the super-fast postage, so I paid for immediate postage on an item that was never posted! Eventually I stopped bothering to contact them about it. I was so completely annoyed and frustrated with them that I decided I was wasting my time. The only way forward was to take them to the small claims court, but I couldn't be bothered with the hassle, I'd had enough of it already. I wrote off the money that I'd paid out for the Zorro Powerflyer and decided never to deal with them ever again.
Analogic Computers are very, VERY dodgy people to do business with. There are quite few decent UK dealers these days, but if I am in the market for some hardware/software for a classic or new Amiga I'd definately recommend AmigaKit.com
Brian Hoskins