except that not everybody posts on that site (I've never even heard of it until this thread), and I don't even see anyone in that thread that has ordered another one. It's like looking on Ford sites from people complaining about their Toyota.
Are you kidding me? I too don't read reddit, but I am aware of it and it is in fact one of the top 1000 websites in the world. It gets massive traffic.
I think your analogy just doesn't work. If I have any problems with merchants, I go online and search for people with the same problem. It is a totally natural thing to do, I have no doubt if there are others in this predicament then they would find their way there. Reddit is all things to all people, not a specialised Toyota forum.
Don't you think if Piru could find more cases he would have posted them too?
I'm no fan of commodoreusa, but I don't see the point in beating on them for something that appears to be isolated and could happen to any company. So far this is not indicative of a systemic problem.