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Amiga.org specific forums => Amiga.org Discussion and Site Feedback => Topic started by: on February 05, 2004, 03:01:34 PM

Title: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 03:01:34 PM
As of tomorrow, the suggestions and feedback forum will be closed.  Originally intended to be a place to discuss positive suggestions and feedback, it has very quickly degenerated into a "slag off on the Moderators at every opportunity" area.  

I find it very sad that both the intelligence and maturity level of a few individuals has once again ruined what was intended as a positive step towards opening up a dialog for the betterment of this site.  In the future, we will simply have a feedback form on the site instead.

For all those who actually contributed to those threads in a constructive manner, thank you.  To those of you who are continually petty and critical of this site and its' VOLUNTEER staff, please feel free to exercise your right to visit other sites and remove this one from your bookmarks.

We offer this site as a free service and we encourage free RESPONSIBLE speech, but there are limits to the things you can get away with here.
Title: Re: Suggestions and feedback forum being closed
Post by: Jose on February 05, 2004, 04:02:58 PM
I haven't been following the latest developments but why not just moderate it ? :-?
Title: Re: Suggestions and feedback forum being closed
Post by: DanDude on February 05, 2004, 04:11:25 PM
Have you guys looked into deleting abusers' accounts?

For you trolls and other abusers out there:
"If you can't say anything nice, don't say anything at all."
Title: Re: Suggestions and feedback forum being closed
Post by: Linchpin on February 05, 2004, 04:18:36 PM
Maybe trolls is something we have to live with...

Just closing everything is just going to make things worse.. after all isnt that what they want?
Title: Re: Suggestions and feedback forum being closed
Post by: bloodline on February 05, 2004, 04:22:16 PM
Quote

Jose wrote:
I haven't been following the latest developments but why not just moderate it ? :-?


Oh, The irony :lol:
Title: Re: Suggestions and feedback forum being closed
Post by: cecilia on February 05, 2004, 06:21:21 PM
Quote

LinchpiN wrote:
Maybe trolls is something we have to live with...

Just closing everything is just going to make things worse.. after all isnt that what they want?
what they want is to be noticed and talked about.
i've seen this on plenty of other sites. it always works the same way.
they are attention whores.
Title: Re: Suggestions and feedback forum being closed
Post by: Cyberus on February 05, 2004, 06:33:18 PM
But alas there will always be those who reply to the trolls...
Title: Re: Suggestions and feedback forum being closed
Post by: Linchpin on February 05, 2004, 06:39:53 PM
And thats exactly what they are getting. I mean, ok trolls do your head in but this is worse. I agree that the feedback forum is a great idea, but we need to acgnowledge ( < bad spelling ) that these people are here and its gonna happen. I think closing the forum is a bad move... why must we all suffer? Just leave it open and ignore the trolls - job done.
Title: Re: Suggestions and feedback forum being closed
Post by: that_punk_guy on February 05, 2004, 06:45:47 PM
Wayne,

Perhaps you just need to let things settle down for a while. When people see there's suddenly a designated place for making suggestions or bringing up issues where there hasn't really been before, they'll bring up things that have been nagging doubts or whatever. But once that's dealt with...

Having the forum here shows that you're willing to listen to ideas from the Amiga.org community, rather than have people resort to flaming mods in Talk-about. At least here people don't have the "but this is the DMZ!" argument to fall back on if they get modded for crossing "The Line."
Title: Re: Suggestions and feedback forum being closed
Post by: sir_inferno on February 05, 2004, 06:50:38 PM
oh well  :-(

it was worth a try
Title: Re: Suggestions and feedback forum being closed
Post by: Linchpin on February 05, 2004, 06:51:48 PM
What??
Title: Re: Suggestions and feedback forum being closed
Post by: seer on February 05, 2004, 06:55:33 PM
As of tomorrow, the suggestions and feedback forum will be closed.

Eh.. I guess I missed the opening ?

I find it very sad that both the intelligence and maturity level of a few individuals has once again ruined

No, what's sad is that those said individuals have won this one.. I understand the decision, but I do hope you reconsider. It could have given you (or the site) a good place for ideas and input..
Title: Re: Suggestions and feedback forum being closed
Post by: Linchpin on February 05, 2004, 06:58:06 PM
@ seer
100% agreed.

Wayne please take note :-)

dont close!!! (or if you do, make a suggestions@amiga.org email adress (or is ther already one??))
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 07:04:59 PM
Everyone's given me a bit to think about with this one, and some valid points have been made.  I'll consider how to best handle this issue.  I already have a few ideas.  

I'm just dismayed at the amount of people who have apparently had some deep-rooted hatred of the site and staff here, but have either never said anything, or are operating on some complete mis-presumption of rumors.  

I honestly feel at this point that there are a lot of things we can do to advance this site, but if people aren't happy, they simply shouldn't be here.  While I'm all for an open dialog, I am (and I'm sure my staff agrees) no longer interested in being beaten up for providing a free service.

If you have a grudge with me or my staff.  Be a man and tell me privately.  If you want to be a whiny bitch, might I suggest you go elsewhere.

Wayne
Title: Re: Suggestions and feedback forum being closed
Post by: seer on February 05, 2004, 07:08:45 PM
Be a man and tell me privately.

Isn't that a bit of a, how do you say, contradiction ? Like military intelligence ? If I had a problem with somebody I'd say it to them, not their friends/manager.. If I can't work things out with him/her, then I would go to you or Kees or another moderator.. But hey, who am I.. :-P  ;-)
Title: Re: Suggestions and feedback forum being closed
Post by: Karlos on February 05, 2004, 07:09:33 PM
Quote

Wayne wrote:

I'm just dismayed at the amount of people who have apparently had some deep-rooted hatred of the site and staff here, but have either never said anything, or are operating on some complete mis-presumption of rumors.  


I can't say I paid much attention, but I expect the sort of stuff you are referring to comes from a minority of loudmouthed trolls.

Or w*nkers, as I prefer to call them.

User feedback, positive or negative should at least be courteous, after all manners cost nothing.

Speaking of feedback, any chance of making the message box larger / scalable? Thats both for the post page and the pmail reply...
Title: Re: Suggestions and feedback forum being closed
Post by: bloodline on February 05, 2004, 07:09:34 PM
Quote

Wayne wrote:
Everyone's given me a bit to think about with this one, and some valid points have been made.  I'll consider how to best handle this issue.  I already have a few ideas.  

I'm just dismayed at the amount of people who have apparently had some deep-rooted hatred of the site and staff here, but have either never said anything, or are operating on some complete mis-presumption of rumors.  

I honestly feel at this point that there are a lot of things we can do to advance this site, but if people aren't happy, they simply shouldn't be here.  While I'm all for an open dialog, I am (and I'm sure my staff agrees) no longer interested in being beaten up for providing a free service.

If you have a grudge with me or my staff.  Be a man and tell me privately.  If you want to be a whiny bitch, might I suggest you go elsewhere.

Wayne


You say people, But we have no evidence of it being more than one person.
Title: Re: Suggestions and feedback forum being closed
Post by: cecilia on February 05, 2004, 07:14:07 PM
Quote
But we have no evidence of it being more than one person.
well, then it's easy to ignore!

Wayne, dude! it's your house, whatever ya say, we'll support ya!
 :-D
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 07:14:43 PM
Quote
You say people, But we have no evidence of it being more than one person.
There are more than one people out there bashing this site and the admins.  Don't know what you would concider proof, but I'm satisfied of that fact.
Title: Re: Suggestions and feedback forum being closed
Post by: Karlos on February 05, 2004, 07:16:55 PM
Quote

seer wrote:
Be a man and tell me privately.

Isn't that a bit of a, how do you say, contradiction ? Like military intelligence ? If I had a problem with somebody I'd say it to them, not their friends/manager.. If I can't work things out with him/her, then I would go to you or Kees or another moderator.. But hey, who am I.. :-P  ;-)


I think Wayne is asking people to do just that. Instead of expressing your objections *about* a staff member in public, contact them in private...
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 07:23:52 PM
@Cecilia,

Quote
Wayne, dude! it's your house, whatever ya say, we'll support ya!
I'm not asking for subserviance.  I'm only human.  I do make mistakes and when I do, I usually own up to them.  My resentment (and it is not aimed at you) stems from not being able to quell the massive number of rumors and childish sucknuts out there.  After a while, it grates on your nerves.
Title: Re: Suggestions and feedback forum being closed
Post by: Cyberus on February 05, 2004, 07:28:10 PM
Quote

Wayne wrote:
I'm just dismayed at the amount of people who have apparently had some deep-rooted hatred of the site and staff here, but have either never said anything, or are operating on some complete mis-presumption of rumors.  


Wayne, I honestly think that these people are a loud minority. Think of all the users who use the site and don't cause a nuisance, there are so many people who appreciate this site, they really do.

I certainly do appreciate the hard work that is put into it,  and I'm sure 99% of the users will agree with me when I say how grateful I am for the fact that this site exists at all. It has helped me nurture my love of the Amiga after returning after a ten year break, as well as providing a great way to relax in the evenings and a way to socialise away from my usual social circles in real life.

In life, a minority always spoil things for the many. There's not really much we can do about that. But please realise that when you do get users whining and bitching, they are just a minority. Please don't think that the rest of the users don't appreciate the site or the work that goes into it, becaus we do!

Title: Re: Suggestions and feedback forum being closed
Post by: redrumloa on February 05, 2004, 07:29:41 PM
Quote
My resentment (and it is not aimed at you) stems from not being able to quell the massive number of rumors and childish sucknuts out there. After a while, it grates on your nerves.


I must not read here enough anymore, I missed all that. It's probably a good thing I missed it, I have a low tolerance for that crap.
Title: Re: Suggestions and feedback forum being closed
Post by: FarQuad on February 05, 2004, 07:39:55 PM
The current twisting of the thread at ANN is a good example of children who shouldn't be allowed to use their mommy's computer after nap time.

//FarQ
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 07:42:38 PM
@Farquad,

Good point, but the twits in that thread (not the real people) don't really bother me.  You can't make everyone happy, and apparently not everyone is burdened with maturity or even sanity.

Wayne
Title: Re: Suggestions and feedback forum being closed
Post by: Coder on February 05, 2004, 08:00:30 PM
Hi,

That thread on Ann made me see with my own eyes that there are people
ou there to destroy Amiga.org and Wayne. Posting under a fake name and
telling lies. Makes me sick.

Coder

Title: Re: Suggestions and feedback forum being closed
Post by: seer on February 05, 2004, 08:06:12 PM
I got out of that thread after the first or second post that Wayne made there.. Nothing further to see in that thread..
Title: Re: Suggestions and feedback forum being closed
Post by: AccyD on February 05, 2004, 08:11:58 PM
Quote

Wayne wrote:
 You can't make everyone happy
Wayne


That attitude is certainly the best one to have, and as far as I am concerned you and your team do a fantastic job of moderating/developing the site and you deserve the respect that, that success confers. Some of the posts on other threads have been down right rude and should not have been made, so I fully understand & support  your decision to close the forum (in the short-term at least).

As celiea has said previously, this is your (as in the team) site and you should run it as you see fit. In my opinion - and I accept that I am a relative newcomer to the "scene" - it is far and away the best of the Amiga related websites, and given the number of visitors everyone else seems to support my views.

As for those who ruin it for us by their childish comments, how many of those people would be prepared to devote so much of their time as the moderators and webmasters do FOC? Probably none, it just goes to show that they are a bunch of people who gain satisfaction from disrupting other's enjoment and as far as I am concerned the webmasters are well within their rights, and encouraged, to ban such people (as I'm sure they know who they are).

Anyway, best of luck to the moderator/webmaster team for the future !
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 08:12:44 PM
The decision has been made -- at least temporarily -- to keep this forum open as a means of positive communication.  As such, I am now locking this thread.

Please see the "About this forum" announcement to clear up ANY misconceptions about the purpose and guidelines of this forum.

Wayne
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 08:31:21 PM
Actually, on second thought, instantly locking this thread was a bit rude.  If you have further comments regarding this, or any of the other policy changes today, feel free to ask questions here.

I have a feeling that the purpose of this thread will outlive itself on it's own.

Wayne
Title: Re: Suggestions and feedback forum being closed
Post by: iamaboringperson on February 05, 2004, 08:52:42 PM
I certainly think this site could do with some stronger moderation.

The site has problems (in the form of crap-heads) that must be fixed.

Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 09:03:44 PM
Please stop stealing the avatars of others.  I keep getting confused as to who I'm speaking to  :)
Title: Re: Suggestions and feedback forum being closed
Post by: MarkTime on February 05, 2004, 10:03:22 PM
Quote
what they want is to be noticed and talked about. i've seen this on plenty of other sites. it always works the same way.
they are attention whores..


you say that like its a bad thing.

I've been a troll for many years, I hope someday, maybe someday if I try hard enough, I'll be known as an attention whore instead.

<--attention whore in training.

BTW, if you've been on many sites, then you know this whole moderation whining never ends.    I've never seen a site moderate so well, that the problem went away.
Title: Re: Suggestions and feedback forum being closed
Post by: Tomas on February 05, 2004, 10:08:24 PM
Quote
I find it very sad that both the intelligence and maturity level of a few individuals has once again ruined what was intended as a positive step towards opening up a dialog for the betterment of this site.

Why not just ban those few individuals?
Title: Re: Suggestions and feedback forum being closed
Post by: on February 05, 2004, 10:18:37 PM
Quote
Why not just ban those few individuals?
Exactly which individuals are "they"?  It's not as easy as that unfortunately.
Title: Re: Suggestions and feedback forum being closed
Post by: Linchpin on February 06, 2004, 12:26:37 PM
Hmm is banning them the way to go? I aint no expert on forums, but i dont think playing into their trap is the way to go. As for the staff @ miggy.org i think you guys do a great job, i have had many question's answered here , seen many a funny thing going on and met loads of great mates, hopefully that can continue..

But thats not the point of the thread really lol

Sorry to have wandered off track.. but keep up the good work =oD

* * * * TROLL FREE ZONE! * * * *
Title: Re: Suggestions and feedback forum being closed
Post by: cecilia on February 06, 2004, 04:26:54 PM
Quote

Wayne wrote:
@Cecilia,

Quote
Wayne, dude! it's your house, whatever ya say, we'll support ya!
I'm not asking for subserviance.  I'm only human.  I do make mistakes and when I do, I usually own up to them.  My resentment (and it is not aimed at you) stems from not being able to quell the massive number of rumors and childish sucknuts out there.  After a while, it grates on your nerves.

me, subserviant?
:lol:
never! (need someone in a black corset cracking a whip??)
supportive, yes! I think this is a fine site and I hate to see it messed up. that's all. :-D
Title: Re: Suggestions and feedback forum being closed
Post by: AccyD on February 06, 2004, 07:02:05 PM
{edit by admin: off-topic}
Title: Re: Suggestions and feedback forum being closed
Post by: Linchpin on February 06, 2004, 07:29:57 PM
{edit by admin: off-topic}
Title: Re: Suggestions and feedback forum being closed
Post by: seer on February 06, 2004, 07:54:38 PM
{edit by admin: off-topic}
Title: Re: Suggestions and feedback forum being closed
Post by: mikeymike on February 06, 2004, 08:05:53 PM
Come on, back to talk-about all of you! :-)
Title: Re: Suggestions and feedback forum being closed
Post by: Brian Hoskins on February 06, 2004, 08:18:14 PM
Feedback is very very important.  A feedback forum allows the users of a service to comment on the things they like and the things they don't like.  It is reasonable to assume that the moderators of such a service would wish to provide the most suitable service to satisfy the most people, and this is what a feedback forum allows them to do!

Obviously not everyone can be pleased at all times.  This is because everyone is different and everyone has equally different preferences and ideas as to how things should be run.  If we were all the same, then forums would be a very boring place to chat in afterall!! What a feedback forum does, is allow moderators and developers to collate all of the positive and negative feedback from users and make a general judgement as to what would make the MOST people happy.  Not everyone will get what they want that way, but hey that's life.  The reason governments are voted for in a democratic society is for the simple reason that you can't please everyone!

The loss of a feedback forum is, in my opinion, a mistake.  What we really need here is to send a strong message out to all the trolls, trouble makers and nay sayers - and that message is YOU ARE NOT WELCOME HERE.  Unfortunately there is a very thin line between what is classed as trolling and what is classed as strong debate - the latter of which can sometimes be acceptable, the former of which is NEVER acceptable.  The reality of this is that it has to be left to moderators to make a decision as to what is trolling for the sake of causing argument, and what is merely debate/discussion.  The moderator's decision at all times should be final, and any problems with that should be taken up with them directly.

In hind sight, I think I would have posted my original moderation suggestions directly to all the moderators rather than in a feedback forum, because my intension was never to cause a flame war.  Which leads me on to a possible solution to this crisis!!!

Create a feedback forum where originally posts are only readable by moderators.  Once a moderator has read the post, if he/she decides that more feedback is required, then the post is released into the feedback forum for user comments.  If the moderator feels the feedback issue can be dealt with directly (as in with the original poster), or if the feedback post is more an attempt to cause argument than leave constructive feedback comments, then the moderator leaves the post "only readable to moderators" and contacts the poster direct with an answer (if one is even required)

That, I feel, solves your feeback forum woes :)

Brian